Cookie Policy
Last updated about 2 months ago
We use cookies and similar tracking technologies on our website to enhance your experience, understand how our website is used, and deliver personalized content. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
1. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.
2. Types of cookies we use
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as setting your privacy preferences or filling out forms.
- Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve the website's performance and user experience.
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be set through our site by our advertising partners. They work by uniquely identifying your browser and device and may be used to build a profile of your interests. This profile is used to show you relevant adverts on other sites. They also help us measure the effectiveness of advertising campaigns.
3. How we use cookies
We use cookies to:
- Ensure the proper functioning of our website.
- Enhance user experience by remembering your preferences and interactions.
- Analyze website traffic and user behavior to improve our services.
- Provide personalized content and targeted advertisements.
4. Analytics cookies we set
We use PostHog, a product-analytics service, to understand how visitors move through our public website. PostHog processes this data on our behalf in the United States.
- ph_*_posthog: set by PostHog in your browser to recognize a returning visitor across sessions, so that (for example) reading a page one day and signing up the next is understood as one visit rather than two. It contains a randomly generated identifier and no personal details. It expires 12 months after your most recent visit.
We do not use PostHog's automatic-capture feature: every event we record is one we have explicitly declared. We do not record the contents of any form field, and we do not record anything inside the signed-in application beyond the fact that a conversation was started, how it was started, and how long your first message was. We never record the message itself, or the assistant's reply.
Session recordings are captured on our public pages to help us improve the layout. Form inputs are masked before the recording leaves your browser, so what you type is never transmitted. Recording is disabled entirely inside the signed-in application.
5. Managing cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- See what cookies are installed on your device.
- Delete all or specific cookies.
- Block third-party cookies.
- Block all cookies from being set.
Please note that if you choose to block or delete cookies, some features of our website may not function properly, and your experience may be affected.
6. Error monitoring
We use Sentry (Functional Software, Inc., United States) for error monitoring in our web application. Sentry does not set cookies on this site and does not track you across sites. It receives technical diagnostics only — an error message, a code location, the page you were on, a browser and operating system version, a randomly generated request identifier, and a short log of the API calls our app made just before the error (their destination, method, and status, never their content) — with personal information removed before transmission. Error reports are relayed through our own servers rather than sent directly from your browser, which is designed to keep your IP address from reaching Sentry at all.
7. Changes to this cookie policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of this policy. Changes to this Cookie Policy are effective when they are posted on this page.